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How do I return an item? Refund/Return Policy: Original
sales receipt must accompany returns. We accept returns for exchange or refund
30 calendar days after delivery of the product. Items must be in
"new, unaltered and unused condition". Definition of new, unaltered
and unused condition is: • without showing signs of wear or
damage in any way • within 30 calendar days of the delivery date • must not be a special order or a
custom order • unless noted that it cannot be
returned or has a different return policy time period other than that 30 days
noted in that item's particular item
description.
If an item is received damaged or is
incorrectly shipped by us please contact Customer Support immediately. Items
that are defective and shipped from us or items that you did not order but
received from us will qualify for store credit or a cash refund.
Refunds are contingent upon inspection
of item(s) once we receive it.
There is a 10% restocking fee for
returned items that are not being exchanged and are not damaged. Again you MUST
contact us within 30 days if you intend to return ANY item back to our store.
Items returned to us AFTER 30 days and WITHOUT contacting us, will NOT be
refunded.
Customer is responsible for all shipping
costs if seller is not at fault. 1708 East Scott Ave Wichita Falls, TX 76301 940-500-4918 |